Health Information Technology & Services provides information technology support and services to faculty, staff, and students of the University of Michigan Health System. We strive to fulfill technology services in a positive way while evolving support to best meet the clinical, research, and education needs of our customers.

The HITS Service Desk provides 24/7 support for critical systems. Most other services are supported Monday-Friday 7 am to 7 pm. Please use one of the options below for assistance.

Self Help Option

Visit the UMHS KnowledgeBase to find how-to's and answers to frequently asked questions.

Submit a Request

Fill out our online form to request service.
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By Phone:
(734) 936-8000
By email:
msishelp@umich.edu
In Person:
Help Me Now Locations

Check Your Existing Request

Have you submitted a request recently? Go here to check on it's status.

Warning: Sensitive Information

Please remember that sensitive information, such as ePHI, Social Security Numbers, or other regulated data should not be submitted to this system. If you have a specific issue that necessitates us requiring this information, please call the Service Desk directly at (734)936-8000.